Updated: Oct 7, 2025
TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL SUPPORT (855) 727-2395 Scratch Financial, Inc. 225 S. Lake Ave. Suite 250, Pasadena, CA 91101 www.scratchpay.com “This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website https://www.rld.nm.gov/financial-institutions/who-we-regulate/small-loan-companies/.
New Mexico Information Brochure
We believe patients deserve access to affordable care.
As the leader in payment processing and financing for veterinary practices across the U.S. and Canada, we’re creating products and services that simplify and add delight to patient and practice experiences.
Scratch Pay plans in the U.S. are issued by WebBank. Scratch Pay plans in the U.S. are subject to eligibility and may not be available in all states.
In Canada, loans are issued by Scratch Financial, Inc.
Scratch Financial, Inc. DBA Scratchpay (NMLS ID 1582666).
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Scratch, Scratch Pay, Scratchpay, Scratch Checkout, and the Heart Logo are trademarks of Scratch Financial, Inc.