Hi, we’re Scratchpay.

Our award-winning technology makes paying for pet care simple, so that your staff can focus on what matters most.
No hardware or software required, and no fee to get started!
 
Welcome to transparent pricing and higher client approvals
Experience higher approvals
3 out of 4 clinics report higher client approvals with Scratchpay than with any other provider, according to a 2019 partner survey.
Low transaction fee
Simple, flat-fee pricing.
Know exactly what you’re paying.
Donated to pets in need
Scratchpay gives back through donations
to 501(c)3 partner organizations.

Register for a webinar


How It Works
  1. 1
    Pet parents find their payment plan on their own at scratchpay.com. No staff time required!
  2. 2
    The client selects their payment plan and the clinic receives an instant confirmation email. You can treat the patient immediately.
  3. 3
    Once you know the final amount utilized, confirm it in your clinic’s online dashboard.
  4. 4
    We pay your clinic up front in full via ACH deposit. Yep, it’s that simple!
The choice is simple
Our partners say it best
SPCA Tampa Bay
Veterinary Center
 
“Thank you for your incredible service. The impact that Scratchpay has had on our business is impressive. The entire process takes very little staff time to manage, and payment is quick and easy.”
Highland Park
Animal Hospital
 
“Pet parents really like the fact that they can check if they qualify without affecting their credit! The whole program is simpler and less expensive. I highly recommend using Scratchpay.”
Animal Emergency
Clinic of San Diego
 
“My staff love Scratchpay. The bottom line is the ease of use and how quickly you get an answer. When it’s an emergency situation and the customer needs urgent care for their animal, Scratchpay is the perfect solution!”
Denton County
Animal ER
 
“Scratchpay has given us an entirely new option for cost concerned clients at our ER. Almost no staff time is required and approvals have been much higher than anticipated. Great option to offer to your clients!”
Start offering Scratchpay today
No sign up fee, no monthly fee, and no hardware required