Scratch Financial's Angela Morisette Featured in Built In's Article on '7 Companies with Supportive Cultures and Teams'.

Angela Morisette

SVP of Biz Ops • Scratch Financial

Scratch Financial offers financial services tailored to the veterinary care sector, providing pet owners with accessible payment plans and practices with streamlined payment processing solutions.

Describe your company culture in one word. What made you pick that word?

Collaborative. I selected this word because it was our company’s number one word included in our last engagement survey to all employees, and I think it’s special to have that come across all departments and teams as the biggest representative culture word.

You can see this in practice based on numerous examples, but one awesome example was the launch of our payment product line: we had collaboration from our brand and design team, servicing, product, technology, legal, accounting and business operations teams to move the product launch to be in under a quarter.

“It’s a truly unique culture and test-and-learn environment to structure and launch bold ideas with the true mindset of taking calculated risks.”

How long have you been with the company, and what professional growth or development have you seen in that time?

I’ve been with Scratch for over five years, and a significant development has been how our “get it right” versus “being right” culture has influenced and changed my decision-making. Scratch emphasizes hypothesis-driven decision-making and learning, and it’s a truly unique culture and test-and-learn environment to structure and launch bold ideas with the true mindset of taking calculated risks. It’s allowed the company and myself to achieve goals I thought weren’t possible in this short period, and I look forward to this culture continuing for the next five-plus years and beyond.